Question 1

What does Visank do?

Accepted Answer

Visank handles your entire visa application end-to-end. You fill out a short wizard, upload your documents, we prepare your cover letter, book your VFS appointment, and submit your application. A dedicated agent manages your case from start to finish.

Question 2

Which countries do you support?

Accepted Answer

We currently support 20+ countries including Germany, France, Italy, UK, USA, Canada, Japan, UAE, Thailand, Malaysia, Singapore, Australia, and more.

Question 3

How is Visank different from going directly to VFS?

Accepted Answer

VFS only handles the appointment booking and biometric collection — you still have to prepare all your documents yourself. Visank prepares everything: your application form, cover letter, dummy flight and hotel reservations, bank statement review, and appointment booking. You just hand over your passport.

Question 4

How much does Visank charge?

Accepted Answer

A low Visank service fee (from ₹4,500, varying by destination) covers everything from document review to submission. Government/embassy fees (e.g. ₹9,200 for Schengen) are paid separately and go directly to the embassy.

Question 5

When do I pay?

Accepted Answer

At the end of the application wizard, before we start working on your case. We accept UPI payments (GPay, PhonePe, Paytm, etc.). Card payments coming soon.

Question 6

What is your refund policy?

Accepted Answer

If your visa is rejected, we refund the full Visank service fee. Government/embassy fees are non-refundable as they are paid directly to the consulate.

Question 7

Do you charge extra for urgent applications?

Accepted Answer

No. Your Visank service fee covers standard processing. If the embassy offers a paid priority lane, that fee is paid to them separately — not to us.

Question 8

What documents do I need?

Accepted Answer

It varies by country and visa type. After you select your destination in the wizard, we'll give you a precise checklist. Common documents include passport, bank statements (3-6 months), salary slips, employment letter, and passport photos.

Question 9

Do you provide dummy flight and hotel reservations?

Accepted Answer

Yes, completely free. Dummy reservations are included in your Visank service fee. These are verifiable reservations that satisfy embassy requirements without you needing to buy actual tickets.

Question 10

What is a cover letter and why do I need it?

Accepted Answer

A cover letter is a letter addressed to the consulate explaining your trip purpose, itinerary, financial standing, and ties to India (why you'll return). Many consulates require it. We write a personalised cover letter for every application.

Question 11

Can I apply for a Schengen visa that covers multiple countries?

Accepted Answer

Yes. A Schengen visa lets you travel across all 27 Schengen countries. You apply to the consulate of the country where you'll spend the most nights. We determine the correct consulate and handle the whole thing.

Question 12

Do you book my VFS appointment?

Accepted Answer

Yes, appointment booking assistance is included. We monitor VFS slot availability and help you secure a slot for your preferred city. For premium users, we auto-book the slot the moment it appears.

Question 13

What cities do you cover for VFS appointments?

Accepted Answer

We cover 15+ cities across India including New Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata, Ahmedabad, Pune, Chandigarh, Cochin, Jaipur, Jalandhar, Goa, and more.

Question 14

How do I get notified when a slot opens?

Accepted Answer

Go to our Slot Monitor page, select your country and city, and click 'Set alert'. We'll send you a WhatsApp message the moment a slot appears.

Question 15

How do I track my application?

Accepted Answer

Log in to your Visank dashboard. You'll see real-time status updates as your application moves through the process. You'll also get WhatsApp notifications at each milestone.

Question 16

How long does visa processing take?

Accepted Answer

Processing time varies by country. Schengen visas typically take 15-20 working days after submission. UK visas take 15 working days. USA can vary from 2 weeks to several months. We'll give you the current processing time estimate for your specific country.

Question 17

What happens if my visa is rejected?

Accepted Answer

We refund the full Visank service fee, no questions asked. We'll also review the rejection reason with you and advise on reapplication. Government fees paid to the embassy are non-refundable.

Frequently asked questions

Getting started

Pricing & payments

Documents & application

VFS appointments

After applying

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